We offer a range of 3D-printed products, including standard FDM 3D-printed products and custom 3D-printed miniatures created from 3D scans.

Because our products may differ in their manufacturing process, customization, materials, and intended use, certain terms may vary by product.

Please review the product description and applicable information before placing your order.

1. Product Information

Our products are manufactured using 3D-printing technology. Due to the nature of 3D printing, minor variations may occur between individual products.

These may include:

• Visible layer lines
• Minor surface imperfections
• Small seams or support marks
• Slight dimensional variations
• Minor variations in texture
• Minor color variations

These characteristics are inherent to the 3D-printing process and do not necessarily indicate a defect.

Where a product has specific material, size, care, or usage requirements, those details will be provided on the relevant product page.

2. Color Variations

We make reasonable efforts to accurately represent product colors on our website.

However, the actual color of a product may vary slightly from the color displayed on your screen due to differences in:

• Screen and display settings
• Photography and lighting conditions
• Printing materials
• Different material or filament batches
• Printer characteristics
• Finishing processes

Exact color matching cannot be guaranteed.

For custom 3D-scanned miniatures, colors of clothing, hair, skin, accessories, or other features may differ slightly from the original subject.

3. Custom 3D-Scanned Miniatures

Custom 3D-scanned miniatures are individually created from a scan of a person or animal.

The miniature is designed to reproduce the scanned subject as closely as reasonably possible. However, it should not be considered an exact replica.

Minor differences may occur in:

• Facial features
• Body proportions
• Hair
• Clothing
• Accessories
• Surface details
• Fine features
• Other areas affected by the scanning or printing process

Scanning Limitations

The quality of the final miniature depends on the quality of the scan.

Movement during scanning, overlapping body parts, loose hair, reflective or transparent materials, very fine details, and areas that are difficult for the scanner to capture may affect the final model.

For animals, movement during scanning may affect the accuracy and detail of the final miniature.

4. Digital Preview & Approval

Where a digital preview is provided, customers are responsible for reviewing the preview before approving production.

Once the digital model has been approved, production may begin.

Changes requested after approval may not be possible and may incur additional charges where additional digital work or production is required.

5. Fragility & Product Care

3D-printed products may contain thin or delicate components that can break when subjected to excessive force.

Custom miniatures may contain particularly delicate parts such as:

• Fingers
• Hands
• Arms
• Legs
• Ears
• Tails
• Hair
• Accessories
• Other thin or protruding components

Products should be handled carefully and should not be dropped, bent, squeezed, or subjected to excessive force.

Heat & Sunlight

3D-printed materials may soften, deform, discolor, or deteriorate when exposed to high temperatures.

Keep products away from excessive heat and prolonged direct sunlight.

Do not leave 3D-printed products in hot environments such as inside a vehicle.

Specific material characteristics may vary depending on the material used for the product.

6. Intended Use

Unless otherwise stated on the product page, our 3D-printed products are intended for their described purpose or as decorative/display items.

Custom 3D-scanned miniatures are intended primarily as keepsakes and display pieces and are not designed for rough handling or use as toys.

Keep products containing small or detachable parts away from young children and pets.

7. Cancellation Policy

Cancellation eligibility depends on the type of product and the stage of production.

Standard FDM 3D-Printed Products

Orders for standard, non-customized products may be cancelled before the order enters production or dispatch.

Once production or dispatch has begun, cancellation may no longer be possible.

Custom 3D-Scanned Miniatures

Because each miniature is individually created for the customer, cancellation depends on the stage of the order:

• Before scanning: Cancellation is permitted.

• After scanning but before production: Cancellation may be subject to deduction of scanning or digital-processing costs already incurred.

• After digital-model approval or once printing has started: Cancellation is generally not available.

• After the product has been completed: Cancellation is not available.

Any cancellation or refund remains subject to applicable law.

8. Returns & Refunds

Standard FDM 3D-Printed Products

Eligible standard products may be returned in accordance with our applicable return policy and within the specified return period.

Products that have been used, damaged after delivery, modified, or otherwise rendered unsuitable for return may not qualify.

Please refer to the applicable product page and return instructions for specific conditions.

Custom 3D-Scanned Miniatures

Because each miniature is individually produced specifically for the customer, change-of-mind returns or exchanges are generally not accepted once production has begun.

However, if a miniature arrives damaged, has a significant manufacturing defect, or differs materially from the approved design due to an error on our part, please contact us so that we can assess the issue.

Depending on the circumstances, we may offer a repair, replacement, reprint, refund, or another appropriate resolution.

Nothing in this policy is intended to exclude any rights that cannot legally be excluded under applicable law.

9. Damage During Shipping

We take reasonable care when packaging products for transportation. However, 3D-printed products, particularly those with thin or delicate components, may be susceptible to damage during shipping.

Please inspect your package and product as soon as possible after delivery.

If your product arrives damaged, contact us at [YOUR EMAIL ADDRESS] within [X DAYS] of delivery.

Please provide:

• Order number
• Photographs of the damaged product
• Photographs of the packaging
• Photograph of the shipping label
• Description of the damage

We may request additional information or photographs to assess the issue.

Where appropriate, we may provide a repair, replacement, reprint, refund, or another suitable resolution.

10. Manufacturing Variations

3D printing is a layer-by-layer manufacturing process. Minor variations between individual products are normal.

These may include:

• Layer lines
• Minor surface marks
• Small support marks
• Seams
• Slight dimensional differences
• Minor texture differences
• Minor color differences

Such variations may not be considered manufacturing defects.

However, significant defects that affect the intended functionality, structural integrity, or substantially affect the expected appearance of the product may be treated differently.

11. Production & Shipping Times

Production times vary depending on the product, quantity, customization, material, and current production workload.

The estimated production time will be provided on the relevant product page where applicable.

For custom 3D-scanned miniatures, production time generally begins after the required scanning and digital-processing steps have been completed and the digital model has been approved where applicable.

Shipping time is separate from production time.

Estimated delivery times may vary due to the shipping provider, location, holidays, weather, and other circumstances outside our control.

12. Customer Responsibility

Customers are responsible for providing accurate information and making correct selections when placing an order.

For customized products, customers are responsible for reviewing any information, specifications, previews, or approvals provided before production begins.

For custom 3D-scanned products, customers are responsible for ensuring that they have the necessary permission or authorization to arrange the scanning of another person or to provide photographs, scans, or other materials belonging to another individual.

13. Privacy & 3D Scan Data

For custom 3D-scanned miniature orders, we may collect 3D scans, photographs, and other information necessary to create and fulfill the order.

Scan data and personal information are handled in accordance with our Privacy Policy.

3D scans, photographs, or other customer information will not be used for advertising, social media, portfolio purposes, or other promotional activities without appropriate permission.

14. Digital Files

All products sold by us are physical products.

Digital files are not included with any purchase.

This includes, but is not limited to:

• STL files
• OBJ files
• 3MF files
• CAD files
• 3D scan files
• Source files
• Editable files
• Processed 3D models
• Other digital design or production files

For custom 3D-scanned miniatures, the 3D scan and processed digital model are used solely for the purpose of creating the physical miniature and are not provided to the customer as part of the purchase.

Purchasing a physical product does not grant the customer ownership of or access to the underlying digital files, scans, models, source files, or production files.

15. Intellectual Property & Customer-Provided Content

Customers are responsible for ensuring that they have the necessary rights and permissions to provide any photographs, scans, artwork, designs, logos, characters, or other content submitted to us.

We reserve the right to decline an order where we reasonably believe that the requested product may infringe the intellectual property, privacy, publicity, or other rights of a third party.

16. Repairs & Replacement

If a product is damaged during delivery or has a manufacturing issue, we may, depending on the circumstances, offer a repair, replacement, reprint, refund, or another appropriate resolution.

For accidental damage occurring after delivery, repair or replacement may be available at an additional cost depending on the extent and nature of the damage.

17. Product-Specific Terms

Certain products may have additional terms relating to customization, materials, intended use, care, cancellation, returns, warranties, or other conditions.

Where product-specific terms are displayed on the relevant product page or during checkout, those terms will apply to that product in addition to these general policies.

Customers are encouraged to review the product description and applicable product-specific information before placing an order.

18. Policy Updates

We may update these policies from time to time to reflect changes to our products, services, business practices, or applicable requirements.

The latest version published on our website will apply to orders placed after the updated policy becomes effective.

Contact Us

If you have any questions regarding these policies, your order, or a specific product, please contact us at:

Email: [YOUR EMAIL ADDRESS]

Business Name: Navkaal Studios